Sales Force Management
ICX CRM helps ensure that no sales opportunities will be missed!
ICX CRM connects prospects from offline channels: Trade Exhibition, Business Meeting, Showroom, and online channels: Web, Chat Apps, Calls, Emails and helps converting them into customers.
Sales Pipleline and Customer Journey
ICX CRM empowers your sales team to become data driven where sales rep can easily update sales progression and activities, focusing on the sales process, while manager can review, coach, and provide resources that help to achieve the result.
Your sales team will not miss important moments in the customer journey – ICX CRM will notify important events, for example, new customer sign-up, sales bidding coming due, contract renewal due, key account visit due, etc.
Activity Management
Sales rep can capture calls, meetings, chats with customers as well as collaborate on tasks with back office team – all interactions become customer history that the sales team can look for insight.
Using ICX mobile app, sales rep can easily click to call customer and can schedule a visit with GPS check-in location and photos taken and uploaded.
Dashboard and Reports
ICX CRM generates real time dashboard and reports and can automatically send reports to your email on your scheduled time: daily, weekly, or monthly.
Data Security Management
Data Security is most carefully managed for our customers.
ICX comes with User Authentication, Role Authorization, and Data Group Security that users will see and use only data that they are authorized for. All transactions are encrypted through 128-bit keys.
Data is securely stored on our cloud servers, powered by Amazon Web Services located in Singapore.
