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International Customer eXperiences – ICX

ICX CRM software empowers you with best-in-class UX/UI and business process features. Your team can serve customers with smooth sales and service tracking capabilities, customer-centric view, and easy team collaboration across popular app and devices.

Get ready-to-use mobile app for your field sales and field service team.     Your team can access job essential information while on the go, with GPS location checkin and photo/VDO upload from their phone.

Track sales opportunities and manage your sales pipleline.    Easy clicks, drags, and drops through Kanban View.

See your customer’s history and be able to extend a favorable offer.
– recent purchases and activities
– recent cases or complains from the customers.
– prior conversations with your team.

See your team’s work progression and results through visualized charts and reports.   Get reports automatically sent to you on your specified date time.   You can create own reports that fit your requirements.

Get notified upon important events such as upcoming task due.   Automate assignments and follow-up activities.   You can create own workflow that fit your requirements.

Customer Data Platform

ICX can combine sales and service transactions from various platforms.   So your team can serve customers, knowing about customer history, empowering them to achieve the best possible customer satisfaction.

Integrate across
Popular App

ICX can connect with Gmail, GoogleDrive, Microsoft 365, Box.com, Issabel Contact Center, and more.

Modernize customer data.   No more spreadsheets.

CRM is much better than spreadsheet.     With spreadsheet, mistaking is too frustrating, delay is too waste of time, data quality issues such as duplicate, overwritten, lost, leak, etc. cost much damage.   Your team is too valuable to waste their time on spreadsheet.

More Reasons to Get ICX CRM.

Powerful Impact

Customers reported 200% more lead conversion, significant revenue increase, and return-on-investment within 6 months.

Easy Price

Our price starts from $7 per user per month and comes ready with essential features your team will need to serve your customers.

Enterprise Security

ICX runs on Amazon Web Service Data Center with security hardening, 128-bit data encryption through end-to-end connections, and secured data backup across data center locations.

Continuous Improvement

ICX provides regular software updates at no extra cost, so our customers do not need to worry about software upgrade, server maintenance, and user support.

For further inquiry, please feel free to contact us.

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