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International Customer eXperiences – ICX

ICX CRM software empowers you with best-in-class UX/UI and business process features. Your team can serve customers with customer-centric views, smooth sales and service tracking capabilities, and easy team collaboration across popular app and devices.

See team progression through visualized charts and assignment lists.

And with CRM feeds, always connect to latest updates of your most important customers.

Extend a compelling offer to your customer by knowing:
– customer’s recent purchases and recent activities on your website
– prior conversations with your team.

Create and manage your sales pipleline as well as service schedule.

Easy clicks, drags, and drops through Kanban View.

Centralize all communication with customers through email, facebook, line, and more.

Ready-to-use mobile app for field sales and field services, with GPS checkin, and photo/VDO upload.

Customer Data Platform

ICX helps your team retrieve order transactions from various ecommerce platform: Lazada, Shoppe and combine all communications under one systems: Email, Web Chat, Facebook Messenger, Line, WhatApp, Zalo. So your team can serve customers, knowing about customer history, empowering them to achieve the best possible customer satifaction.

Integrate across
Business Application

ICX connects with all your favorite applications: Gmail, GoogleDrive, Box.com, Website, Xero Accounting, Issablel PABX, and more.

No more spreadsheet to manage customer data.

Mistaking in spreadsheet is too frustrating. Delay of data in spreadsheet is too waste of time. Issues with data duplicate, overwritten, lost, leak, etc causes you much headache. Your team is too valuable to waste their time on spreadsheet.

More Reasons to Get ICX CRM.

Easy to Use

ICX comes with best-in-class UX/UI design. It is simple to use and yet results in high productivities.

Easy Price

Our price starts from $7 per user per month and comes ready with essential features your team will need to serve your customers.

Enterprise Security

ICX runs on Amazon Web Service Data Center with security hardening, 128-bit data encryption through end-to-end connections, and secured data backup across data center locations.

Limitless Improvement

ICX comes up regular software updates at no extra cost, so our customers do not need to worry about software upgrade, server maintenance, and user support. In addition, software customization are available at affordable price.

For further inquiry, please feel free to contact us.

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